Terms of Service

AROMATIC HOUSE OF INDIA PRODUCTS LLP offers this website, including all information, tools, and services, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

1. Introduction

Please review these Terms and Conditions carefully before accessing, using, or purchasing any products or services from the AROMATIC HOUSE OF INDIA PRODUCTS LLP website.

By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you are not authorized to use this website.

In these Terms, “we,” “us,” and “our” refer to AROMATIC HOUSE OF INDIA PRODUCTS LLP, and “you” or “your” refers to you, the user or customer of our website.

2. Changes to the Agreement

We reserve the right to modify or update these Terms at any time, for any reason, by posting a revised version on our website. Any updates will not affect rights or obligations that arose prior to the modification date.

Your continued use of the website after updates are posted constitutes acceptance of the revised Terms. We encourage you to periodically review these Terms for any changes.
If you do not agree to the updated Terms, you may discontinue using our website or terminate your account by contacting us through our official channels.

3. Business Hours

Our team operates Monday through Friday, from 10:00 A.M. to 6:00 P.M. IST (India).
We observe holidays as declared by the Government of India.

4. Payments, Cancellations, and Refund Policy

4.1 Payments

All payment transactions on the House of India website are securely processed through approved payment gateway providers.

Payments can be made in INR (Indian Rupees) via PayU or any other authorized gateway.

Upon successful payment, an official receipt will be emailed to you by the payment gateway on behalf of House of India. This receipt can be used as a reference for future correspondence or inquiries.

4.2 Refund Policy

For details regarding returns, cancellations, or refunds, please refer to our Refund and Cancellation Policy.

4.3 Payment Issues

For any payment-related issues or billing concerns, please contact us at support@hoiaromatics.com.

5. Customer Support

For questions or concerns related to your account, orders, or payments, please reach out to us through the Contact Us section of our website.

While we strive to respond to all inquiries promptly, we do not guarantee specific response times or outcomes.

6. Rights You Grant Us

By accepting these Terms and Conditions, you grant AROMATIC HOUSE OF INDIA PRODUCTS LLP permission to contact you via phone, SMS, or email for communication or promotional purposes.

We reserve the right to feature your image or feedback in promotional materials such as photos, videos, or marketing campaigns, unless you explicitly opt out.

Your personal information may also be used to notify you about new products, offers, or updates. However, we will not sell, share, or disclose your personal information to any third-party marketing database or entity, except as required by law or when necessary for legitimate business purposes.

7. Contact Us

If you have any questions or concerns about these Terms or any aspect of House of India, please contact us through the Contact Us section of our website or by emailing support@hoiaromatics.com.